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In U.S., 66% Satisfied Health System Works for Them

Two-thirds of Americans are satisfied with the way the healthcare system is working for them today. Health insurance status is a major determinant of this satisfaction, but even one-third of those who don’t have health insurance still say they are satisfied.

This question was asked during March 10-15 interviewing as a basic summary indicator of how well the healthcare system is working for individual Americans.

Healthcare insurance status is the most important dividing factor in Americans’ perceptions of how the healthcare system is working for them, although by no means is having insurance a perfect determinant of their satisfaction. Seventy-two percent of those with health insurance say they are satisfied with the system, leaving about one-quarter who are not. And one-third of those who do not have health insurance still say they are satisfied.

As with any summary question, it is impossible to measure exactly what Americans take into account when they answer. However, research conducted in last November’s Gallup Poll Social Series survey on healthcare showed broadly similar results when Americans were asked three questions involving access to healthcare, and the cost and quality of their own healthcare. Overall, 79% rated the quality of healthcare they received as excellent or good, 69% rated their personal healthcare coverage as excellent or good, and 59% were satisfied with the total cost they paid for healthcare.

Read the full report here.

Contact Steven Cosby with questions or to request more information and to schedule a healthcare plan evaluation, savings analysis or group plan solution for your company.