The heart of the Affordable Care Act (ACA), the Health Insurance Marketplace, opened on October 1, and offers Americans a new way to purchase health insurance, but it is not the only way. Many Americans are reluctant to enroll in a health plan through a government exchange, either for ideological reasons or for privacy concerns.
The launch of the Healthcare.gov website has not gone smoothly, and users are currently finding the site slow, or completely frozen, when attempting to view plans and enroll. State sites have been doing generally better, but some not without their own difficulties.
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